Terms and Conditions

MESOLA Agency – Waleria Degtjar
Last updated: October 2025

1. Scope of Application

These Terms and Conditions apply to all contracts concluded between
MESOLA Agency – Waleria Degtjar (hereinafter referred to as “MESOLA”, “we”, or “us”)
and our clients (hereinafter referred to as “customer” or “you”), concerning

a) services in the field of real estate consulting and brokerage (agency services), and
b) the purchase of digital products (e.g., e-books, guides, and PDF downloads) via our website www.mesola-agency.com.

Any deviating terms and conditions of the customer shall not apply unless explicitly agreed to in writing.

2. Provider Information

MESOLA Agency – Waleria Degtjar
Torstraße 30
10119 Berlin
Germany

📧 Email: info@mesola-agency.com
📞 Phone: +49 177 4451713
VAT ID: to be provided

Regulated / Independent Professions

Job title: Immobilienmakler
Professional chamber: Bezirksamt Berlin Mitte
Professional regulations: Immobilienmakler, Darlehensvermittler, Bauträger und Baubetreuer mit einer Erlaubnis nach § 34c GewO

3. Services and Conclusion of Contract

3.1 Real Estate Services

Our real estate services include consulting, valuation, brokerage, and marketing of real estate in Berlin, North Rhine-Westphalia (NRW), and other regions.
A brokerage contract is established once you request our services and we confirm the assignment in writing or text form.

3.2 Digital Products

The presentation of digital products (e.g., e-books) on our website does not constitute a legally binding offer but an invitation to order.
By clicking the “Buy Now” button, you submit a binding offer to purchase the selected digital product.
A contract is concluded once you receive a confirmation email of your order.

4. Prices and Payment Terms

All prices are in euros (€) and include statutory VAT (where applicable).
Payments are processed via the methods available on our website (e.g., Stripe, PayPal).
Access to digital products is granted only after full payment has been received.

5. Delivery of Digital Content

Digital products (e.g., e-books) are delivered electronically via a download link or email delivery after payment.
The download link is personalized and time-limited.
No physical shipment will be made.

6. Usage Rights for Digital Products

Upon purchase, the customer receives a simple, non-transferable, non-sublicensable right to use the digital content for personal, non-commercial purposes only.
All content is protected by copyright law. Any duplication, distribution, public sharing, or other use beyond private purposes is prohibited.
The customer may not modify, edit, resell, or publicly distribute digital products.
Violations of copyright may result in civil and criminal prosecution.

7. Right of Withdrawal

7.1 Digital Content

For digital content that is not supplied on a physical medium (e.g., e-books, PDFs), the right of withdrawal expiresonce

the download or access has begun, and
the customer has expressly agreed that the contract will be executed before the withdrawal period expires, and
the customer has confirmed awareness of losing their right of withdrawal.

This information is clearly stated during the order process.

7.2 Real Estate Services

Consumers have a statutory right of withdrawal of 14 days for brokerage contracts.
If the customer expressly requests that the service be provided before the withdrawal period expires and the service is fully performed, the right of withdrawal expires upon completion.
You will be informed about this before the service begins.

8. Liability

We are fully liable for damages caused by intent or gross negligence.
In cases of slight negligence, we are liable only for damages resulting from injury to life, body, or health, or for breaches of essential contractual obligations.
In such cases, our liability is limited to the foreseeable, typical contractual damage.

9. Data Protection

The collection and processing of personal data are carried out in accordance with the provisions of the General Data Protection Regulation (GDPR).
Details are available in our Privacy Policy.

10. Final Provisions

German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of jurisdiction, insofar as legally permissible, is Berlin, Germany.
Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall not be affected.

📌 Disclaimer

This English version of the Terms and Conditions serves for informational purposes only and is not legally binding.
The legally binding version is the German AGB.